Refund policy

Cancellation Policy

At Vistaview Maintenance, we value our customers and strive to provide high-quality, consistent service through our subscription plans. To maintain fair pricing, reliable scheduling, and the highest service standards, we have outlined the following cancellation policy:

Monthly Subscription Plans:
Customers who choose to pay monthly are committing to a 12-month minimum service agreement. This allows us to allocate resources, plan routes, and provide reliable service throughout the year. Cancellations are not permitted within the initial 12 months of your subscription. After the first 12 months, customers may cancel at any time with a 30-day written notice. All cancellations must be submitted via email or through our customer portal to be processed.

Annual Subscription Plans:
Customers who opt to pay for the full year upfront may cancel after the initial 12-month term has been completed. Cancellations made before the 12-month term will not be eligible for a refund, either full or partial, as discounted annual pricing is based on a full-year commitment.